The World Health Organization has declared the Coronavirus causal agent of COVID-19 as an international public health emergency. To avoid risks and infections, ensuring the existence of an internal protocol that defines the necessary prevention, control and surveillance procedures, this establishment declares to comply with the requirements defined by Turismo de Portugal, according to the guidelines of the Directorate-General for Health, which allow you to consider it a HEALTHY & SAFE Establishment.

Training for employees:

Internal protocol for the COVID-19 coronavirus outbreak. How to comply with basic infection prevention and control precautions for the COVID-19 coronavirus outbreak, including the procedures:

  • Sanitization of hands: wash your hands frequently with soap and water for at least 20 seconds or use hand sanitizer that has at least 70º of alcohol, covering all surfaces of your hands and rubbing them until they are dry.
  • Respiratory etiquette: cough or sneeze into the flexed forearm or use a tissue, which should then be immediately thrown away; Always wash your hands after coughing or sneezing and after blowing; Avoid touching the eyes, nose and mouth with your hands.
  • Social conduct: change the frequency and form of contact between workers and between them and customers, avoiding (when possible) close contact, handshakes, kisses, shared jobs, face-to-face meetings and sharing of food, utensils, glasses and towels . How to comply with daily self-monitoring to assess fever (measure body temperature and record the value and time of measurement), check for cough or difficulty breathing
  • How to comply with the guidelines of the General Directorate of Health for cleaning surfaces and treating clothes in establishments.
  • Information to all customers:The following information is available to all customers: How to comply with basic precautions for infection prevention and control in relation to the coronavirus outbreak; What is the internal protocol for the COVID-19 coronavirus outbreak.

Ensure that the Villa has:

  • Sufficient personal protective equipment for all workers.
  • Personal protective equipment available to customers.
  • Stock of single-use cleaning materials proportional to their dimensions, including single-use cleaning wipes moistened with disinfectant, bleach and alcohol at 70º.
  • Dispensers of alcohol-based antiseptic solution or alcohol-based solution near the entry / exit points, and whenever applicable by floor, at the entrance to and common areas.
  • Waste container with non-manual opening and plastic bag.
  • Place to isolate people that can be detected as suspected or confirmed cases of COVID-19, which should preferably have natural ventilation, or mechanical ventilation system, and have smooth and washable coverings, bathroom, stock of cleaning materials, masks surgical gloves and disposable gloves, thermometer, autonomous waste container, waste bags, used clothes collection bags, kit with water and some non-perishable foods.
  • In the sanitary facilities equipment for washing hands with liquid soap and paper towels.

Woodlovers Villa Ensures

  • Washing and disinfection, in accordance with the internal protocol, of the surfaces where employees and customers circulate. ensuring the control and prevention of infections and antimicrobial resistance.
  • Cleaning surfaces and objects in common use several times a day.
  • Preference should be given to wet cleaning, over dry cleaning and the use of vacuum cleaner.
  • The air renovation of units and common areas (laundry) is done regularly.
  • The disinfection of the pool or other equipment existing, is carried out as defined in an internal protocol.

The cleaning and sanitizing protocol guarantees:

  • The definition of specific care for changing bed linen and cleaning in the units, privileging two spaced intervals and with adequate protection according to the internal protocol.
  • The removal of bed linen and towels is done without shaking or shaking it, rolling it outwards, without touching the body and transporting it directly to the washing machine.
  • Separate machine washing and high temperatures for bed linen / towels (around 60ºC).
  • That there is always a collaborator at the service responsible for triggering the procedures in case of suspected infection (accompanying the person with symptoms to the isolation space, providing the necessary assistance and contacting the national health service).
  • The decontamination of the isolation area whenever there are positive cases of infection and reinforcement of cleaning and disinfection whenever there are patients suspected of infection, especially on surfaces frequently handled and most used by the same, as indicated by DGS.
  • The storage of waste produced by patients suspected of infection in a plastic bag that, after being closed (eg with a clamp), must be segregated and sent to a licensed operator for the management of hospital waste with biological risk.


If you are not feeling well, please contact

+351 963 025 861

+351 963 045 444



Avenida Luis de Camões 6180

9000-177 Funchal


800 24 24 20

For more information

Thank you, stay safe at Woodlovers Villas


For every guest that stays with us, we give back to Nature by planting a Tree.

WhatsApp chat